Terms & Conditions

 

We utilise the latest in customer friendly shopping procedures, reinforced with a reliable and secure checkout system. You can be 100% confident that we have invested in the most secure transaction methods available in the UK today.

We are confident you will enjoy your shopping experience at Stone Treasures. Your opinions are vital in our continuing quest to bring you the ultimate on-line shopping experience.

If there are any improvements or enhancements you can suggest please e-mail us at feedback@fossils4sale.co.uk

All Stone Treasures products are rigorously quality checked before dispatch but in the unlikely event that you experience any problems please e-mail us at support@fossils4sale.co.uk

We will promptly deal with your queries and if necessary arrange for a replacement to be sent without delay.

We are so confident of the quality of our products that if any item does not meet your expectations you may return it within 7 days. All we ask is that it arrives in original condition, including the packaging & that you obtain proof of return from your carrier. Please email us at support@fossils4sale.co.uk before returning any item, alternatively call our customer service team on 01623 824 976. Your statutory rights are not affected.

Unfortunately we cannot refund products without the original packaging or products that have been scratched or damaged in any way.

Your opinions of our products and the overall shopping experience at Stone Treasures are of paramount importance, any complaints are dealt with at the highest level.

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